FAQ

As an authorised number plate supplier, Number Plates Direct strictly follows DVLA regulations. Verify our postcode on the DVLA registered number plate supplier database link for reassurance. This ensures your purchase from us guarantees full road legality, employing accurate fonts and spacing on your number plate for your peace of mind.

https://www.gov.uk/number-plate-supplier.

Being a DVLA-registered number plate supplier necessitates verifying your identity and legal entitlement to use the supplied registration plate. While this process might seem inconvenient, our goal is to streamline and expedite it for your convenience as much as possible.

Checking your identity and the right to use the number plate ensures is vital and a legal requirement.

• To confirm your identity we require one of the following:
• A Driving License
• A utility bill or a council tax statement dated within the last 6 months.
• A Bank or building society statement dated within the last 6 months.

• To confirm the ownership of the vehicle you are obtaining new plates for, we require one of the following pieces of documentation:
• A vehicle registration certificate (V5C, V5CNI)
• The new keeper supplement (V5C/2, V5C/2NI)
• Certificate of entitlement to the number (V750, V750NI)
• A retention document (V778)
• A renewal reminder for vehicle tax or SORN (V11 or V11NI)
• A temporary registration certificate (V379 or V379NI)
• A number plate authorisation certificate (V948) with an official stamp from the DVLA or from the DVSA
• An electronic number plate authorisation certificate (eV948)

Feel free to forward your documents through post, email, or by uploading them using our online order form. Should you have queries regarding the necessary identity or registration documents, please don't hesitate to contact us..

Orders placed before 1:30 pm from Monday to Friday will be dispatched on the same day. Orders made after this time will be dispatched the following day. Weekend orders will be processed and dispatched on the subsequent Monday.

Standard delivery typically arrives within three working days after dispatch, while first-class delivery usually arrives on the next working day after dispatch, although it might take up to three days.

Using incorrect spacing on license plates can lead to a fine of up to £1,000 for the vehicle owner and might cause an MOT failure. At Number Plates Direct, being a DVLA registered number plate supplier, we strictly adhere to these regulations, ensuring fully road-legal plates. Any attempts to use incorrect spacing through our system will prompt us to correct them to comply with the legally required spacing.

The placement of drill holes differs based on vehicle makes and models. Therefore, plates will be dispatched without pre-drilled holes.

Various methods are available for attaching your number plates to the vehicle. Options include using adhesive sticky pads or employing a fitting kit.

To affix your new number plates to your vehicle, you have options such as adhesive pads, which require no drilling and offer simplicity. Alternatively, purchasing a fitting kit provides all necessary fixtures for proper installation.

If using screws to attach the plate, utilising your old plate as a template can help determine screw placement.

Number Plates Direct offers replacement plates for all vehicle types. You can purchase any number plate from us if you own it or have the owner's permission. We'll verify ownership before producing the plates, requiring proof of ownership and ID.

We do not sell priavte number plates. However, once you obtain your new documents, if you can provide us with the relevant registration information to prove that you own the number plate, we will be happy to produce your private plates for you.

Businesses frequently require bulk orders of various plates. We're delighted to assist in such cases. If you're considering bulk orders or regular purchases, please contact us, and we can discuss your requirements.

Unfortunately we can only accept orders placed on our website at present, and cannot take order placed over the telephone.

Frequently, orders are processed immediately upon receipt, and there are situations where canceling or refunding an order might not be feasible once it's placed. If adjustments or cancellations are necessary, please contact us promptly, preferably within the initial hour after ordering. If the plates haven't been produced, we can arrange a refund.